Getting Started
Getting started with Nexi follows a structured onboarding process designed to ensure compliance, security, and correct configuration of your payment setup.
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For questions related to onboarding, supported payment methods, or configuration, please contact Nexi via phone or email. Our teams will support you throughout the setup and operation of your payment solution.
The process begins with a commercial agreement, where the services you require are defined. This typically includes payment acceptance across one or more channels (such as in-store or online) and the associated acquiring services.
Once the agreement is in place, Nexi performs KYC (Know Your Customer) and compliance checks. You will be asked to provide information about your business, ownership structure, and banking details. These checks are required to ensure regulatory compliance and secure processing of payments.
After successful verification:
- Your merchant account is created within Nexi
- The agreed services are configured
- Your payment setup is prepared (for example, terminal devices or online integrations)
Depending on your setup, you will either receive preconfigured terminals or access to integration credentials and documentation. From there, you can follow the relevant setup guides to complete installation and begin accepting payments.
Nexi supports a wide range of payment methods, including major international card schemes, debit cards, and mobile wallets. Just beware that some payment methods may require additional agreements. For example, acceptance of American Express may require a separate contractual setup.