Authorizing Payments

The DX8000 is used to authorize customer payments directly on the terminal. In a standard standalone flow, the merchant enters the amount on the device and the customer completes the payment on the terminal.

Depending on the configuration, the payment flow may also include optional features such as tipping, QR-based payment methods, or Dynamic Currency Conversion (DCC).

Starting a Payment

To start a payment, open the payment function from the terminal home screen or from the menu.

Enter the transaction amount and confirms it on the device.

Tips

If tipping is enabled on the terminal, the customer may be prompted to add a tip before completing the payment.

Depending on the setup, the terminal may offer:

• predefined tip options
• manual tip entry
• the option to continue without a tip

The tip flow is optional and only appears if it has been enabled for the merchant.

Completing a Payment

Once the amount has been confirmed, the terminal prompts the customer to complete the payment.

Depending on the enabled payment methods, the customer may be able to:

• tap a contactless card or wallet
• insert a chip card
• swipe a magnetic stripe card
• use a QR-based payment method

Card and Wallet Acceptance

The DX8000 supports the standard card-present payment methods used in Switzerland.

This may include:

• contactless cards
• chip cards
• magnetic stripe fallback where applicable
• mobile wallets such as Apple Pay or Google Pay

QR-Based Payments

If QR-based payment methods are enabled, the payment screen may also present a QR flow.

This behavior may vary depending on which QR-based payment methods are activated on the terminal. For Alipay and Wechat Pay a separate QR code has to be initialized: by default the Twint QR code is displayed.

Manual Card Entry

Manual card entry may be available in specific configurations. In such cases, the terminal allows the merchant to enter:

• card number
• expiry date

This function is generally restricted and may not be available on all setups. It should only be used where contractually supported and operationally appropriate.

Dynamic Currency Conversion (DCC)

If DCC is enabled and the customer uses an eligible foreign card, the terminal may offer a currency choice during the payment flow.

The customer is then shown:

• the transaction amount in the local currency
• the converted amount in the card currency
• the exchange rate & additional information

The customer can then choose whether to pay in the local or card currency. DCC is optional and only appears where it is enabled and applicable: Some cards or terminal software versions may not allow DCC to be offered to the consumer, in such cases DCC will be skipped.

Approval or Decline

Once the customer completes the payment, the terminal sends the authorization request through the payment network.

The transaction is then either approved or declined. If approved, the transaction is stored for later submission and settlement according to the merchant setup. If declined, the consumer will be notified accordingly and you may retry the payment with the same or another payment method.

Receipts

After a successful payment, the terminal provides the corresponding receipt flow. The following receipts can be printed (or shown as a digital receipt):

• a merchant receipt
• a customer receipt (available as digital receipt)